IBI to IMI Compliance

Intelligent Mail Indicia Frequently Asked Questions (FAQs)

The USPS® is mandating a new industry-wide technology standard – Intelligent Mail Indicia (IMI) – to improve service and efficiency. Changes like these raise questions, and we want you to know the facts.

What You Need To Know

● Effective June 30, 2024, all Information Based Indicia (IBI) meter technology will be discontinued.*

● To remain compliant and avoid service disruption mailers must switch to an Intelligent Mail Indicia (IMI) solution.

● If your device is still non-compliant after this date a grace period will be provided, however, it will need to be withdrawn from service by the end of 2024.*

● As an approved USPS partner, Pitney Bowes has you covered with a suite of IMI-compliant solutions.

*Due to enhanced security features, the USPS has extended the service withdrawal deadline for Connect + and SendPro P-Series devices beyond 2024. You can continue using your system through the end of the current lease period and transition to an IMI solution at that time.